For new airport transfers and long-distance journeys, use the Terminal Link homepage quote and booking form. Entering the actual pickup and destination allows the pricing system to calculate the available vehicle fares for the journey rather than relying on a generic estimate.
If you already have a booking, use My Bookings and sign in with the email address used when the booking was made. A one-time code is sent to that email before booking details are shown. From the account, you can review journey information and submit a change or cancellation request for approval.
The Terminal Link AI booking assistant can also help with new quotes and booking questions. For existing bookings, it requires the booking reference plus matching contact verification before it can disclose booking information.